Shipping & Returns


SHIPPING INFORMATION

Orders placed Monday through Friday (excluding holidays) will be processed and shipped within 2-5 business days once credit card authorization and verification have been obtained.  All customized jewelry will be shipped within 7-10 daysAll customers will receive a confirmation email with tracking information when the order has shipped. Orders placed after 12PM CST or Saturday and Sunday will ship the next business day.

All orders are shipped via United States Postal Service. The following shipping methods are in effect during this time:

  • • Ground: Will arrive in 5-7 business days

  • • Two-Day: Will arrive in 2 business days

  • • Overnight: Will arrive the following business day

ALL SHIPPING CHARGES ARE NON-REFUNDABLE. NO EXCEPTIONS.

MULTIPLE SHIPPING ADDRESSES

At this time, we can only ship to one address per order.

RETURNS

Damaged or unused items can be returned within 30 days of purchase. Customer is responsible for return shipping costs. ALL SHIPPING CHARGES ARE NON-REFUNDABLE. NO EXCEPTIONS. To begin a return please email Support@shop-bea.com and provide the following information:

Name, Order Number, Items you would like to return. We will create a shipping label and email it to you. The shipping cost will be deducted from your return total. 

TRACKING ORDERS

When your order is ready to be shipped, you will receive a shipment confirmation e-mail. To track your order, visit the My Account section on Shop-Bea.com, login, and refer to your recent orders.